FAQ & help center

BuffIt is Germany's specialist for buffet and all-you-can-eat discovery. We combine verified restaurant data with live availability, Google reviews and community recommendations so you can find the right restaurants faster, whether you are looking for XXL schnitzel, vegan AYCE options or breakfast buffets with kids pricing.

Our filter search lets you narrow down buffets by cuisine, price, city, family-friendliness, events and more. Tags come from a combination of restaurant data, chatbot descriptions and community suggestions. The chatbot can help you find suitable filters and send direct links on request.

Signed-in foodies can save restaurants as favorites, enable notifications and subscribe to newsletters for specific regions. We are also working on push notifications and PWA features so you do not miss any deal.

Yes. We only store necessary information, offer GDPR-compliant opt-ins, transparent tracking and you can delete your data at any time. Our systems run on hardened servers, are audited regularly and the chatbot masks sensitive data automatically.

Register, verify your restaurant and use the dashboard. You can manage core data, create events, publish special offers and now upload a main photo even without a premium photo campaign.

BuffIt counts at most one reservation click per restaurant, user, device or IP within a 45-minute window. We check the verified user ID first, then the current device session and finally the IP address. Follow-up clicks within that period are merged into the existing measurement so fast double clicks or tests do not inflate the statistics. After 45 minutes a new window starts automatically and new reservation attempts are counted again.

Campaigns help you control visibility, premium photos, social-style placements and targeted re-engagement messages. You can see live how many guests you reach, which offers perform well and adjust budgets at any time.

For a professional photo feature with gallery and multiple motifs, you need a premium photo campaign. However, you can now upload or replace a single main photo for free to improve your profile before investing in advertising.

Our assistant answers questions about data maintenance, creates offer texts, explains marketing funnels and shows how to set up campaigns. Through the new FAQ signal you can send questions directly to the bot and reuse the answer.

Yes. The bot only processes approved data, stores conversations in pseudonymized form and follows our GDPR-compliant deletion concept. Responses are generated through an AI language model with human monitoring and safety guidelines, not static scripts.

Yes. We are working on embeddable widgets, lead routing to OpenTable or TheFork and an API for partners. Through the dashboard you can already create redirect links and see in analytics how many guests switch to external portals.

BuffIt currently runs as a responsive web app. An installable PWA with offline mode, push notifications and app-store presence is planned. The FAQ keeps you updated and the newsletter announces the launch.

In the short term we are expanding the dashboard with conversion funnels, campaign comparisons and export features. At the same time we are testing paid listings, memberships and premium slots, always transparently and cancellable.